Otto's Cheese Shop
  • Sign In
  • Create Account

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

  • Home
  • Texas Cheese Trail
  • About
  • Events
  • Cheese Club
  • More
    • Gallery
    • Employment Opportunities
    • Contact Us
  • More
    • Home
    • Texas Cheese Trail
    • About
    • Events
    • Cheese Club
    • More
      • Gallery
      • Employment Opportunities
      • Contact Us
Otto's Cheese Shop

Signed in as:

filler@godaddy.com

  • Home
  • Texas Cheese Trail
  • About
  • Events
  • Cheese Club
  • More
    • Gallery
    • Employment Opportunities
    • Contact Us

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

Privacy Policy

At Otto's Cheese Shop, we strive to provide exceptional products and experiences. If you are not completely satisfied with your purchase or service, we offer the following refund policy:


Eligibility for Refunds:

  • Refunds are available for unused and unopened products returned within 30 days of purchase with a valid receipt.
  • For ticketed events or classes, cancellations must be made at least 72 hours in advance for a full refund. Cancellations made less than 72 hours prior will not be eligible for a refund.


Non-Refundable Items:

  • Perishable goods, including cheeses and other specialty food items, are non-refundable unless they arrive damaged or defective.


Damaged or Defective Items:

  • If a product is damaged or defective, please contact us within 3 days of receiving it. We will provide a replacement or refund as appropriate.


Refund Process:

  • Refunds will be processed using the original payment method within 5-7 business days after the return or cancellation is confirmed.


Contact Us:

  • For questions or to initiate a return, please contact us at info@ottoscheeseshop.com.


We value your business and are here to ensure your experience with us is exceptional!

  • Privacy Policy
  • Refund Policy
  • Employment Opportunities

Otto's Cheese Shop

2345 Loop 337, Ste 100, New Braunfels, Texas 78130, United States

830.387.4495

Copyright © 2025 Otto's Cheese Shop - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept